About us

Why Artemis?

Artemis Domiciliary Care covers both the North east and North west of England. We are the only care provider in the north that is registered with the Care Quality Commission that enables us to respond to emergency personal care situations using telecare systems combined with physical response units. This gives total peace of mind to individuals and their loved ones, 24 hours a day, 365 days per year.

All our members of staff are vetted, DBS checked and go through a rigorous interview process. All staff follow a detailed induction programme before being allowed to work with clients and receive regular supervisions and mentoring from senior care staff. We also carry out regular quality assurance visits to clients to ensure our high standards of care are being maintained. We are very proud of our staff and the way they all work together as a team.

See our Care Quality Commission Reports

Full details can be accessed by clicking the links below.

• Newcastle

• Carlisle

Click here to view our CQC Inspection Report.

What makes us unique?

Our Carers

Having the right set of skills and experience is important, but we believe this is not what sets us apart from other care providers. What makes our approach to care different is the personalities and characteristics that our carers have and the way they are able to communicate to make our clients feel at ease; we feel emotional care is equally as important as physical care.

Matching your needs

Our carers come from a wide variety of backgrounds and almost all of them have previous experience working in the care sector and have a passion for working with the elderly.  We understand that caring is also about forming relationships, that’s why we pay particular attention to ensuring the right carer is matched to you or your family members requirements.

Staff skills and abilities

In order to ensure that good quality care is provided, all staff undergo safeguarding, food hygiene, manual handling and customer service training as part of their induction, as well as undertaking the national induction standards training for carers. Staff are also required to attend regular training courses as part of the continued professional development. Some of our staff have chosen to undertake specialist training in areas such as dementia and palliative care.